How do I return an item?



Instructions
:

We promise that we will take all necessary steps to make sure you love your product!

Not get what you were looking for? At ShipARoom.com, customer satisfaction is our main concern. If you are simply unhappy with your order, not due to defect or damage, you can return it within 30 days of delivery and receive a full refund in the form of store credit or a 75% refund paid via check. All items must be returned in like new condition in their original packaging.

If your order arrives damaged, we will review your claim immediately and work with you to resolve your issue. We make every effort to repair or replace the item for you at no additional cost. 

These policies only apply to orders within the 48 contiguous United States. Some additional restrictions may apply. For more detailed information, please refer to our Terms and Conditions.

If you would like to return your merchandise, we ask that you:

  1. Notify us via email to customerservice@ShipAroom.com
  2. Prepare order for pickup by placing it in its original packaging
  3. We will then arrange for pickup from your home
  4. Once the merchandise is brought back to our nearest facility, and determined to be in good condition, your applicable refund will be issued back to you.